ShirtPop

PRIVACY POLICY

LAST UPDATED: AUGUST 27, 2026

Darko Dayzo Printing MFG LLC, doing business as ShirtPop ("ShirtPop," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, placing an order, contacting our team, or using our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, how we share it, and your choices regarding your information, including phone calls, SMS/text messages, mobile messaging, and email communications.

By using shirtpop.com, submitting information through our website, requesting a quote, placing an order, contacting us, or otherwise interacting with ShirtPop, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

First and last name
Business or organization name
Email address
Phone number
Billing and shipping address
Order information
Quote and project information
Artwork, logos, images, and other files you submit
Communications you have with our team
Information provided through our quote, contact, or order forms
Payment and transaction information necessary to process your order

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
Website usage and interaction information
Cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

ShirtPop may use the information we collect to:

Respond to questions, quote requests, and inquiries
Provide customer service
Process and fulfill orders
Communicate about your order or project
Provide order status and delivery updates
Confirm appointments or meetings
Respond to customer support requests
Process payments
Send invoices, receipts, and other account-related information
Contact you by phone, SMS/text message, or email regarding your inquiry or order
Improve our website, products, and services
Send information about products, services, or promotions where permitted and where you have provided the appropriate consent
Prevent fraud, abuse, or unauthorized activity
Comply with applicable laws and legal requirements
Maintain business and transaction records

3. PHONE CALLS

When you provide your phone number to ShirtPop, we may use it to contact you regarding your inquiry, quote, order, customer service request, delivery, appointment, payment, or other transaction with us.

For example, we may call you to:

Follow up on a quote request
Ask questions about your order or artwork
Provide an order update
Confirm an appointment
Coordinate pickup or delivery
Respond to a customer service request
Discuss an invoice or payment
Return a call you initiated with ShirtPop

If you contact ShirtPop by phone, we may return your call using the phone number you provided.

Marketing or promotional calls will be made only where permitted by applicable law and where the appropriate consent has been obtained when required.

You may request that ShirtPop stop making marketing or non-essential calls at any time by contacting us or telling a ShirtPop representative during a call.

Opting out of marketing calls does not necessarily prevent ShirtPop from contacting you regarding an existing order, quote, customer service request, payment, delivery, appointment, or other transaction-related matter.

4. CUSTOMER CARE AND ORDER-RELATED COMMUNICATIONS

When you provide your contact information to ShirtPop as part of a quote request, order, customer service inquiry, or other business interaction, we may use that information to communicate with you regarding your specific request or transaction.

These communications may include:

Quote follow-ups
Questions about artwork or orders
Order confirmations
Production updates
Shipping or pickup notifications
Delivery updates
Appointment reminders
Payment or invoice-related communications
Customer service responses
Other communications reasonably necessary to provide the products or services you requested

These communications may be sent by phone call, SMS/text message, email, or other communication methods you have provided.

5. SMS / MOBILE MESSAGING

ShirtPop may offer SMS/text messaging and mobile messaging for customer care, quote follow-ups, order updates, production updates, appointment reminders, delivery notifications, payment reminders, and other communications related to your interactions with us.

Promotional or marketing messages may also be sent where you have provided the appropriate consent and where permitted by applicable law.

How to Opt In

You may opt in to receive SMS or mobile messages from ShirtPop by:

Providing your phone number through a ShirtPop website or contact form and agreeing to receive text messages;
Contacting ShirtPop by phone and requesting text-message communication;
Communicating with a ShirtPop representative and providing consent to receive text messages;
Checking an SMS consent box where provided; or
Using another method through which ShirtPop clearly requests and receives your consent.

By opting in, you agree to receive SMS/text messages from ShirtPop at the mobile phone number you provided.

Your consent to receive marketing or promotional SMS messages is not a condition of purchasing goods or services from ShirtPop.

Types of SMS Messages

SMS messages may include:

Customer support responses
Quote-related messages
Order confirmations
Order updates
Production updates
Pickup or delivery notifications
Appointment reminders
Payment or invoice reminders
Service-related notifications
Responses to customer inquiries
Promotional messages, where you have provided the appropriate consent

Message Frequency

Message frequency varies.

The number of messages you receive depends on your interactions with ShirtPop, including quotes, orders, customer service requests, deliveries, appointments, payments, and other business-related activities.

You may receive multiple messages when reasonably necessary to provide updates, respond to your requests, or complete a transaction.

Marketing message frequency may vary depending on promotions, campaigns, and other communications.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge you for SMS/text messages or data according to the terms of your mobile plan. ShirtPop is not responsible for carrier charges, fees, or other charges imposed by your mobile service provider.

Mobile Messaging Consent

Your consent to receive SMS or mobile messages is not required as a condition of purchasing products or services from ShirtPop.

You may withdraw your consent at any time using the opt-out instructions described below.

6. SMS / MOBILE MESSAGE OPT-OUT

You can stop receiving SMS or mobile messages from ShirtPop at any time.

To opt out of SMS messages, reply:

STOP

to any ShirtPop text message.

After receiving your STOP request, ShirtPop will process your opt-out request and stop sending the applicable SMS messages.

You may receive one final confirmation message acknowledging that your opt-out request has been processed.

You may also contact ShirtPop directly and request that SMS or mobile messaging communication be discontinued.

Opting out of marketing SMS messages does not necessarily prevent ShirtPop from sending necessary transactional or customer-care communications related to an active order, quote, payment, delivery, appointment, or customer service request, where permitted by law.

7. SMS / MOBILE MESSAGE HELP

For assistance with ShirtPop SMS or mobile messaging, reply:

HELP

to any ShirtPop text message.

You may also contact ShirtPop directly using the contact information provided in this Privacy Policy.

8. SMS / MOBILE MESSAGE RE-SUBSCRIPTION

If you previously opted out of ShirtPop SMS or mobile messages and later wish to receive them again, you may contact our team and provide consent to receive messages.

Where supported by our messaging system, replying:

START

may also be used to re-subscribe to SMS messages.

Re-subscribing means you agree to receive applicable SMS or mobile messages from ShirtPop at the mobile number associated with your request.

9. MOBILE PHONE NUMBERS AND CONSENT INFORMATION

You are responsible for providing ShirtPop with a valid mobile phone number and for ensuring that you have the necessary permission to provide that number for communication purposes.

ShirtPop may maintain records of SMS or mobile messaging consent, including the phone number, date, method, and other information reasonably necessary to document your messaging preferences and comply with applicable requirements.

ShirtPop does not sell or rent your phone number or SMS/mobile messaging opt-in information to third parties for their own marketing purposes.

We may share this information with service providers that help us operate our SMS/mobile messaging program, customer service operations, order processing, or other business functions.

10. EMAIL COMMUNICATIONS

If you provide your email address, we may use it to:

Respond to inquiries
Send quotes
Send order-related communications
Provide invoices and receipts
Respond to customer service requests
Send information about products or services
Send promotional communications where permitted

Marketing emails will include an appropriate unsubscribe mechanism.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

Unsubscribing from marketing emails does not necessarily stop transactional emails related to an order, quote, account, payment, or customer service request.

11. MARKETING COMMUNICATIONS

ShirtPop may send promotional communications by phone, SMS/text message, mobile messaging, or email where permitted by law and where you have provided the appropriate consent.

Marketing communications may include:

Special offers
New products
Seasonal promotions
Custom apparel promotions
Reorder opportunities
Company announcements
Other promotional information

You may opt out of marketing communications at any time.

For SMS/mobile messages, you may opt out by replying STOP.

For marketing emails, you may use the unsubscribe link provided in the email.

For marketing calls, you may tell a ShirtPop representative that you no longer wish to receive marketing calls.

Opting out of marketing communications will not prevent ShirtPop from sending necessary transactional or customer-care communications related to an existing order, inquiry, account, payment, delivery, or service request.

12. COOKIES AND WEBSITE TECHNOLOGIES

ShirtPop may use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

Remember preferences
Support website functionality
Understand website usage
Improve website performance
Analyze traffic and engagement
Provide relevant website content

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functionality.

13. ANALYTICS

We may use analytics services, such as Google Analytics or similar tools, to understand how visitors use our website.

Analytics information may include:

Pages visited
Device information
Browser information
Approximate geographic information
Referral sources
Website interaction data

These tools help us improve the website and understand how customers interact with ShirtPop.

14. HOW WE SHARE INFORMATION

We may share personal information when reasonably necessary to operate our business and provide requested services.

This may include sharing information with:

Payment processors
Shipping and delivery providers
Website and hosting providers
Customer relationship management systems
Email and SMS/mobile communication providers
Production or fulfillment partners
Technology and software providers
Professional advisors
Government agencies or law enforcement when legally required

We do not sell your personal information for monetary consideration.

We do not sell or rent your phone number or SMS/mobile messaging opt-in information to third parties for their own marketing purposes.

We may share information with service providers that help us operate our business, website, customer service, order processing, or communication programs.

These service providers may only use information as necessary to provide services to ShirtPop.

15. PAYMENT INFORMATION

When you make a payment through ShirtPop or a third-party payment provider, your payment information may be processed by the applicable payment processor.

ShirtPop does not intend to store complete credit card information on its own systems unless specifically disclosed to you and handled in accordance with applicable security requirements.

Third-party payment providers may have their own privacy policies and terms.

16. CUSTOMER ARTWORK AND FILES

If you submit artwork, logos, photographs, designs, or other files to ShirtPop, we may retain those files as reasonably necessary to:

Produce your order
Process reorders
Provide customer service
Maintain project records
Resolve disputes
Fulfill future requests

You are responsible for ensuring that you have the necessary rights or permissions to submit artwork or other content to ShirtPop.

17. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, payment providers, social media platforms, scheduling services, or other websites.

ShirtPop is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

18. DATA SECURITY

ShirtPop takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

19. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

Provide our services
Complete transactions
Maintain business records
Process payments
Handle customer service requests
Resolve disputes
Comply with legal, tax, accounting, and regulatory obligations
Enforce our agreements
Maintain records of communication and messaging preferences where reasonably necessary

When information is no longer reasonably necessary, we may securely delete or anonymize it, subject to applicable legal requirements.

20. YOUR PRIVACY AND COMMUNICATION RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of information, subject to applicable exceptions
Request information about how your information is used
Opt out of marketing communications
Opt out of marketing calls
Opt out of marketing SMS/text messages
Unsubscribe from marketing emails
Withdraw consent where processing is based on consent
Change your SMS or mobile messaging preferences

To make a privacy or communication preference request, contact ShirtPop using the information below.

We may need to verify your identity before completing certain requests.

21. CHILDREN'S PRIVACY

ShirtPop's website and services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

22. DO NOT TRACK

Our website may not respond to all browser "Do Not Track" signals or similar mechanisms.

You may control certain tracking technologies through your browser or device settings.

23. CHANGES TO THIS PRIVACY POLICY

ShirtPop may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to periodically review this Privacy Policy.

24. CONTACT US

If you have questions about this Privacy Policy, your personal information, or our phone, SMS/mobile messaging, or email communication practices, please contact us.

Darko Dayzo Printing MFG LLC / ShirtPop

Website: shirtpop.com
Phone: 505-344-4655
Address: 3738 Hawkins St NE, Suite C, Albuquerque, NM 87109
Email: [email protected]